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Sales Support Administrator

Employer
Office Angels
Location
Chelmsford, Essex
Salary
£20000 - £22000/annum
Closing date
26 Jun 2021

View more

Job Sector
Administration
Contract Type
Permanent
Hours
Full Time
Sales Support Administrator
£20k-£22k per annum
Chelmsford, Essex
Monday-Friday, 8am-5pm

Benefits: a long-term rewarding career, progression opportunities, 20 days' holiday + bank holidays, Company Pension, free on-site parking, bonus scheme, close at Christmas, gym discounts and a great working environment within a friendly team.

An exciting opportunity has arisen to join a highly dynamic and successful technology organisation as a Sales Support Administrator. This hands-on role is vital to the sales process within the business.

Duties:

Accurate recording of all orders, quotations and notes in CRM
Key contact for live-chat service
Obtain purchase orders for licence renewals & oversee license applications
Processing of all purchase orders
Creation of quotations
Purchase order confirmation calls
Supporting sales with customer enquiries
Processing of online orders including customer liaison
Issue resolution as required
Lead generation/research
Data analysis, reporting
Ad hoc duties to support the Sales Team as requiredThe ideal candidate:

Previous customer service experience
Proven effective communicator
Ability to take ownership of the role
Must be able to solve problems, and work to tight deadlines
Is focused on a positive customer outcome
Team player, but also able to work alone
Excellent systems knowledge and fast learner
Good Excel skills
Experience with upselling (desirable but not essential)Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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