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Complaint Administrator - immediate start

Employer
Office Angels
Location
Brighton, East Sussex
Salary
£11 - £11.50/hour
Closing date
25 Jun 2021

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Job Sector
Administration
Contract Type
Temporary
Hours
Full Time
JOB TITLE: Complaints Administrator

LOCATION: Brighton - Working From Home

HOURS: 9AM - 5:30PM MONDAY TO FRIDAY

PAY RATE: £11 P/H

DURATION: 2/3 MONTHS

Office Angels Brighton are delighted to be representing our Client who are recruiting for a Complaint Administrator for a 3 month contract role to start immediately.

Duties to include:

Managing the complaints inbox and ensuring a high standard of timely correspondence with complainants, professional services colleagues and academic staff.
Ensuring that complaint caseworkers are notified promptly of any developments in the cases they are addressing
Assembling complaint templates to assist complaint investigators
Maintaining complaints log
Taking responsibility for filing of complaints and the related documentation
Experience required:
Excellent interpersonal and communication skills
Experience in administration
The ability to communicate in a sympathetic manner
Able to respond to sometimes short notice requests for action
Confident working within a team
Experienced using Office 365 systems and MS Teams
Strong attention to detail and ability to multitask
'Can do' attitude and good at prioritising workloads
Readily takes responsibility and uses initiative

NEXT STEPS: Apply today, the client is looking for someone to interview and start immediately! This role will be working from home

Please apply today with your up to date CV!

We are sorry but we are having intermittent technical issues with applications at the moment, so if you experience any issues applying, please send your CV along with the name of the role you are applying for to.

Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual)If you are interested in this role and wish to be considered, please apply with your CV now! Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed) Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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