IT Helpdesk Support

A European Company based in Abingdon is looking for an IT Desktop Support to join the IT team who currently work as a group to provide support to some 200+ staff within the UK and Europe. The support specialist position is to assist with the day to day support of users, systems and infrastructure and help in growing their IT services portfolio both locally and corporate level. This to ensure IT meets all business requirements.

Responsibilities:

1st & 2nd line user support and administration
Assist in roll out of new hardware/software
Maintain and manage EMEA Veeam backup solution
General Network/Infrastructure Support
Assist were necessary with any IT led corporate initiativesEssential

Windows 10
Active Directory/Group Policy
Office 365
Networking - TCP/IP
Experience of user/infrastructure
Driving License - requirement to work sometimes from alternative UK sitesDesirable

vSphere VMWare
Windows 2012/2016 Servers
Palo Alto Firewalls
Veeam Backup
SQL Server 2014/2016
Networking (Switch configuration, Routing, VLANS)Along with your IT knowledge you also need to have the ability to demonstrate a passion for customer service with exceptional attention to detail, time management and organisational skills. You need the ability to perform a wide variety of tasks and multi-task efficiently with a professional demeanour, enjoy working as a team, learn and share knowledge and work in a fast-paced dynamic environment. The company offers excellent benefits, 25 days holidays, private health and dental care, pension scheme, sick cover and Life Cover and a Salary of £23k - £25k is offered. If you are interested and have the right experience, please send your cv