Credit Controller

Credit Controller
Leicester, LE1
£23,000 - £25,000
Monday – Friday 9am -5.30pm

The Role                                                                                                                                              
The role of the Credit Controller is to work within a team and take instruction from the Head of Finance to ensure the smooth running of the accounts team. The main role is managing a pro-forma debtor list, ensuring timely payments are made, processing incoming funds, reconciling invoices, resolving account queries.
 
Working closely with the Sales Team.

Ensuring customers’ payments arrive in a timely manner to achieve delivery deadlines
Calling customers to ensure they have received their invoice
Contacting customers for payment dates and remittances
Working to call targets to ensure customer pro-forma invoices are regularly updated with important information
Liaising with Account Managers and using reports to keep all debtor information accurate and up to date
Responding to & resolving relevant client enquiries via email and phone
Data Entry for finance/accounting documents
Reconciling invoices on Sage to help the team produce up to date accounts
Generate card payments links and taking payments over the phone
Updating customer invoices with payments
Sending Credit Account applications
Sending customer receipts
Keep the company CRM and client records up to date with accurate information and notes 

SKILLS

Organisation
Passion for excellent service and customer relations
Integrity
Liaising with other workers
Communicating effectively in both verbal and written format
Good interpersonal skills
Familiarity with computer systems and complex databases
Good numeracy skills
Confidence and the capability to place pressure considerately on individuals and companies who owe money
Proficient in Microsoft Office and Sage