Senior Administrator and Coordinator

Senior Administrator and Coordinator

Our Ambition

At ManpowerGroup our ambition is to lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work. We connect more than 600,000 people every day to meaningful work across a wide range of skills and industries helping to power the success of clients around the world. Working for us means you'll be part of a family of brands, each uniquely positioned to address different talent challenges.

The Team

Who will you be working with?

TAPFIN, ManpowerGroup Solutions is a wholly owned subsidiary of Manpower Inc, the world leader in the employment services industry, a $22 billion company offering a range of services for the entire employment cycle including contract, permanent, temporary recruitment, technical and non- technical outsourcing, outplacement, auditing, and consultancy.

The Role

So, what will you be doing?

The Senior Programme Coordinator will support the administration of the end to end recruitment process on behalf of the clients recruiting line managers and TAPFINs Programme Team. They will also be required to support and cover for the Program Professional in times of high volume of work and/or absence.

Key Responsibilities

Support with answering queries from Hiring Managers, Suppliers & Workers within 24 hours
Support in the end to end recruitment process to include but not limited to:-
Schedule Interviews
Support in managing offers, Raise Work Orders, chasing approvals from managers and suppliers to ensure SLAs are adhered to
Coordinate new starters working with Program Office, Hiring Managers and suppliers to ensure smooth on-boarding process
Manage all contract changes via VMS
Maintain chasers for approvals, timesheets, and invoice approvals
Timely closure of workers following
Manage error logs in timely manner to ensure errors do not affect recruitment or invoice run
Attend weekly meetings to discuss issues
Able to run adhoc reports as and when required Senior Responsibilities

Support Program Professional in the end to end recruitment process to ensure the ability to cover in high work volumes or absence
Build relationships with managers and suppliers
Train on another client account to provide cover where required
Ensure process guides are kept up to date in a timely fashion
Support in training the shared service team to allow for cover on leave or periods of high volumeAbout you

What are we looking for?

Previous experience in a customer focused environment
Positive communicator with excellent telephone manner and the confidence to deal with sometimes challenging internal and external stakeholders.
Proven self-motivated individual who thrives in a fast-paced environment and possess a strong attention to detail.
Ability to prioritise and organise workload effectively
Flexible attitude and adaptable to change with a helpful 'can do' approach
Strong IT Skills including Outlook, Word & Excel
Ability to multi-task and to thrive under pressure Desired Experience

Experience within an MSP Environment or Staffing/Recruitment Industry
Experience with any of the following: Remedy, Gemini, or VMS tool 'Fieldglass' or 'Beeline' Please click apply for immediate consideration