Collections Officer

Job Role: Collections Officer
Salary: Up to £25ph
Location: South London
Hours: 35 per week 9:00am - 5:00pm

An exciting opportunity has arisen for an experienced Collections Officer based in a Local Authority in South London.

The successful candidate will need knowledge, skill and experience in the following areas:

Manage a portfolio of service charge accounts, working to targets set by the Collections Manager.
Monitor individual accounts, determining and taking appropriate action to ensure that account holders pay service charges in accordance with the obligations under their lease.
Maintain contact with account holders through letter, email, telephone, or face-to-face as appropriate; issue statements and other account documentation on request from the account holder.
Investigate issues with the lease and determine that service charges are in line with the provisions of the lease; ensure that any billing errors are noted and corrected.
Ensure that any other queries are dealt with and resolved by the appropriate team; contact other teams as necessary and monitor the progress of queries to ensure that the account holder receives a satisfactory response.
Request write-offs, write-backs and other account adjustments as appropriate.Clients are looking to interview and shortlist shortly, so please submit your CV promptly for consideration.

Please apply with submission of your CV and Chandani Jethwa from our London CPE office will be in touch. For more information and a confidential chat about the position, please do not hesitate to call us on (phone number removed).

Still searching? Not all of our vacancies are on our website yet. We're happy to provide a tailored careers guidance service, so for the best chance of finding your ideal opportunity, get in touch with one of our specialist consultants and we will be able to support you with your job search.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business