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Customer Support Administrator

Employer
Randstad CPE
Location
Coalville, Leicestershire
Salary
£24000 - £28000/annum
Closing date
7 Jun 2021

View more

Job Sector
Administration
Contract Type
Temporary
Hours
Full Time

Job Details

Customer Support Administrator

Customer Support Administrator / Order Planner - Coalville - Immediate start available

Are you an experienced Order processor / planner / scheduler or customer support professional seeking a new and exciting position on the Coalville area (Home based initially)?

Are you highly organised, Customer focused and enjoy problem solving?

Overview:

Our leading Construction client based in the Coalville area are seeking an Customer Support Administrator on a long term contract with the potential for temporary to permanent. Working as part of a well established and successful team and business, you will play a key role is collating orders and over seeing dispatch and achieving excellent customer service

Immediate start available
Minimum 9 months with potential for permanent
£24k + Overtime + Holiday Pay
Full training and support
Initially home based (Hybrid office/home based post COVID)
7:30am to 5pm Monday to Friday Duties include

Provide excellent levels of customer service to all clients
Provide clients with product information, details on services provided and processes used
Take orders accurately including associated administration when required
Identify customer requirements and make best economic use of the company resources
Scheduling and planning deliveries
Develop relationships and build rapport with internal and external customers
Work closely with production/dispatch to plan work order delivery
Investigate customer queries, report back with recommendations internally
Receive and process pricing enquiries
Investigate and update customer invoice queriesExperience Needed:

Experienced in customer service delivery
Geographical knowledge of the midlands
Scheduling or planning experience would be an advantage
Self motivated and able to work as a team
Able to work under pressure when needed
Organised with ability to prioritise and plan
Experienced in using various IT systems and packages
Commercial knowledge/awareness For further details, please apply today

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Company

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Company info
Website

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