Customer Service Advisor

Hales Group are seeking an experienced Customer Service Advisor on a temporary basis initially until June 2021. You will be working as part of a positive and supportive team within a reputable and established local business.

This position will involve;
• A combination of communication with customers; email, written correspondence and outbound telephone calls
• Optimising own time and resources to required performance levels to fulfil company targets and satisfy customer demand
• Promoting and developing the brand ensuring it is synonymous with the company core values.
• Promoting and working towards the culture of Business Improvements.
• Cooperating with all employees to ensure that company Health and Safety standards are upheld at all times.

To apply for this position please ensure you meet the following criteria;
• Have experience within customer service
• Be IT literate with experience of Microsoft packages
• Be available immediately

HOURS: Full Time Monday to Friday (and occasional Saturdays 9am-1pm)
LOCATION: Lowestoft
TERM: Temporary initially until June 2021
PAY: £NMW/NLW

Why work through Hales Group
All of our Consultants are committed and qualified in what they do and have been operating in Lowestoft for many years. We treat candidates as our customers and try to find the right job solution for you. Hales Group offer all temporary workers; holiday pay, expenses scheme, personal accident insurance and pension scheme.

Hales Group Ltd collects and keeps information from applicants, so that we can monitor our recruitment process, ensure compliance with the Equal Opportunities policy, and when appropriate send you details of future job opportunities. We keep your name and address, and details of your application. If you do not want us to do this please contact your local branch