Weather Technician
- Employer
- Page Personnel
- Location
- Aberdeen
- Salary
- £21000 - £22000/annum
- Closing date
- 18 May 2021
View more
- Job Sector
- Administration
- Contract Type
- Permanent
- Hours
- Full Time
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The Weather Technician is a combined Tier 1 technical support role for our product BVS, with responsibility to perform weather analysis and quality control of our weather data. The role has also exposure to other parts of our Suite services like vessel reporting, routing , planning and navigation and technical performance.
Client Details
A weather intelligence company
Description
The role requires basic understanding in meteorology and weather patterns, but formal education on the subject is not required. Candidates with interests for geography, meteorology, technology or similar disciplines will have a good starting point for the relevant training for this role.
Maritime knowledge is a strong advantage, but the right mindset with both analytical and decision-making skills are important. As our industry is constantly evolving, the successful candidate should have the drive and desire to learn/embrace new challenges.
Duties & Responsibilities
Provide client support via email, phone or remote login to user computer.
Quality control weather data and draw frontal and high-low analysis.
Start basic investigation of incoming problems via ticketing system.
Maintain status and resolution records.
Suggest improvements for better performance of the products and services when needed.
Involvement in customer installation and training.
Work is rotation based, 7 days a week in collaboration with global teams.
Profile
Experience in working in a customer support and service role.
Basic IT understanding related to software installations, operating systems and similar.
Interest for weather or motivation to learn.
Strong multitasking and organizational skills with an ability to work unsupervised.
Excellent written and oral communication skills with an emphasis on effective communications with customers, team members and management.
Monitoring and following the procedures and suggesting implementations in order to raise the quality of the products and services.
Maritime background.
Strong technical knowledge of OS systems
Job Offer
A competitive salary and scope for progression
Client Details
A weather intelligence company
Description
The role requires basic understanding in meteorology and weather patterns, but formal education on the subject is not required. Candidates with interests for geography, meteorology, technology or similar disciplines will have a good starting point for the relevant training for this role.
Maritime knowledge is a strong advantage, but the right mindset with both analytical and decision-making skills are important. As our industry is constantly evolving, the successful candidate should have the drive and desire to learn/embrace new challenges.
Duties & Responsibilities
Provide client support via email, phone or remote login to user computer.
Quality control weather data and draw frontal and high-low analysis.
Start basic investigation of incoming problems via ticketing system.
Maintain status and resolution records.
Suggest improvements for better performance of the products and services when needed.
Involvement in customer installation and training.
Work is rotation based, 7 days a week in collaboration with global teams.
Profile
Experience in working in a customer support and service role.
Basic IT understanding related to software installations, operating systems and similar.
Interest for weather or motivation to learn.
Strong multitasking and organizational skills with an ability to work unsupervised.
Excellent written and oral communication skills with an emphasis on effective communications with customers, team members and management.
Monitoring and following the procedures and suggesting implementations in order to raise the quality of the products and services.
Maritime background.
Strong technical knowledge of OS systems
Job Offer
A competitive salary and scope for progression
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