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Customer Service Advisor

Employer
Single Resource
Location
Purfleet, Essex
Salary
£10.55/hour
Closing date
14 May 2021

View more

Job Sector
Customer Service
Contract Type
Temporary
Hours
Full Time
Customer Service Advisor

We are recruiting for Customer Service Advisor roles for our client in Purfleet.

As a Customer Service Advisor you will need to have:

A very good level of written and spoken English
Previous customer services telephone experienceDetails:

Salary £10.55 per hour
Working hours: Any 5 days out of 7 and will include weekends, 09.00-17.30
Location: Purfleet, Essex
Duration: OngoingRole of a Customer Service Advisor include:

Liaising with internal stores colleagues to ensure that the service proposition is achieved, and customer relations are continually enhanced.
Handling inbound contact within all specified SLA timescales, meeting all key performance indicators.
Ensuring that any complex complaints are identified and passed quickly to your line manager, to ensure a speedy and efficient resolution.
Actioning general complaint queries.
Compiling and maintaining the necessary records, providing a clear and concise audit trail.
Working within and helping to maintain a customer focused team environment which is continually improving and striving to identify process improvements to deliver service excellence.Benefits of working with us as a Customer Service Advisor

Minimum 42 hours per week
Free parking
Amazing on site canteen (subsidised) with superb food and a Costa coffee.
Optional Personal Accident Insurance
28 Holidays per year
Weekly Pay
Pension Scheme
Employed Status
My Resource Rewards- An online portal offering vouchers and discountsIf you are interested in the above role please click apply

If you are looking to contact our onsite team, please visit the site locator on our website.

Single Resource do NOT charge any fees for our services.

Single Resource Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers

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