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Transport Coordinator

Employer
Quest Employment
Location
Corby
Salary
£25000 - £28000/annum benefits
Closing date
7 May 2021

View more

Job Sector
Apprenticeships
Contract Type
Permanent
Hours
Full Time
Quest Employment are looking to hire an experienced Transport Coordinator to join a large and well known organisation based in Corby on a permanant basis. We are looking for a dynamic and committed individual who works well within a team and is comfortable undertaking duties with minimal supervision also. If successful, the candidate will be joining a small, but growing and successful transport planning team and customer support. 

Your hours of work would be - Monday to Thursday - 8am-5pm

Friday 8am-4.30pm

Basic salary of £25K-£28K dependant on experience 

Your main responsibilities will be but not limited to -

- Coordinating daily transports, including export and import vehicles (of machines and irrigation spares)

- Liaise with all line managers regarding all transport planning

- Be the point of contact for our customers and suppliers

- Be confident in handling calls and emails from supplier and customers alike

- Log, check and resolve queries with Transport quotes and bookings

- Create and maintain operational task planners

- Communicate issues, resolutions and updates to the line manager

- Proven knowledge of transport and logistics operations in the UK and Europe

- Proactively provide information on loads and transport details

- Take the initiative to propose improvements to processes and performance

- Maintain secure electronic and manual filing systems that allows for efficient retrievel and review

- Manage and maintain any transport spreadsheets, logs, orders on sage as required

- Plan vehicle load combinations to maximise efficiency

- Responding to cleint requests for quotes and booking transport as and when required

- Deal with customer order/delivery queries, from enquiry to final solution

- Process claims, Returns and Damaged

- Resolve ad hoc customer issues quickly and efficiently

- Liaise with all other departments as required

- Other general administrative tasks and duties that may arrive

The ideal candidate must -

- Possess strong Outlook and Excel skills alongside working knowledge of PowerPoint and Word

- Excellent customer service skills with the ability to present and articulate verbally and written information to customers and transport suppliers.

- Transport experience & knowledge is essential

- Import/Export documentation knowlegde is essential

- Be able to work under pressure and prioritise tasks efficiently

- Be calm under pressure of deadlines to ensure accuracy is not lost in favour of speed

- Confident in dealing with internal and expternal customers in a polite a professional manner, and be confident in dealing with difficult situations

- Confident in completing import and export shipping paperwork

- Ability to be reactive and proactive when planning load combinations changes

- Discuss load combinations and loading sequences with the loading team

- Confident in explaining securing loads to hauliers

To apply for this position, please send us an up to date copy of your CV and a coverng letter about what you can bring to this role

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