Customer Service & Logistics Administrator
- Employer
- Adecco
- Location
- Andover, Hampshire
- Salary
- £22000 - £25140/annum
- Closing date
- 28 Apr 2021
View more
- Job Sector
- Administration
- Contract Type
- Permanent
- Hours
- Full Time
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Job Details
Customer Service and Logistics Administrator
Based in Andover
Permanent
Salary ranging between £22,000 - £25,600 depending on experience
Hours 8:30am - 17:00pm Monday - Friday
An amazing opportunity has arisen for a Customer Service Administrator, to process customer orders dealing with the initial enquiry through to delivery, providing the outstanding levels of customer support throughout.
This role will involve:
Processing of orders and providing quotations, via e-mail and over the phone
Being the main point of contact for key customer enquiries, liaising with them regularly and informing them on the status of their orders, including dispatch
Entering quote requests on the internal database
Arranging transport with UK Distribution Partner(s)
Hands-on preparation of paperwork for export consignments
Checking shipping paperwork
Inputting shipping details onto system
Booking collections / deliveries with freight forwarders
Dealing with invoicing letters of credit
Administrative support to the Customer Service Manager, including preparation of reports
The successful candidate should have:
Excellent working knowledge of MS Office (Word, Excel, Outlook)
Excellent communication skills with friendly and professional telephone manner
Accuracy, precision, attention to detail
Good organisational and prioritisation skills
Customer Services or Sales Administration experience
Knowledge of ERP systems and Forecasting (desirable)
Sound experience in Exports with an emphasis on Dangerous Goods (desirable)
A knowledge of international courier systems and Freight Forwarding (desirable)
Ability to think creatively to solve problems
If you have the right experience to make the role of Customer Service Administrator a success, please do click apply today.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Based in Andover
Permanent
Salary ranging between £22,000 - £25,600 depending on experience
Hours 8:30am - 17:00pm Monday - Friday
An amazing opportunity has arisen for a Customer Service Administrator, to process customer orders dealing with the initial enquiry through to delivery, providing the outstanding levels of customer support throughout.
This role will involve:
Processing of orders and providing quotations, via e-mail and over the phone
Being the main point of contact for key customer enquiries, liaising with them regularly and informing them on the status of their orders, including dispatch
Entering quote requests on the internal database
Arranging transport with UK Distribution Partner(s)
Hands-on preparation of paperwork for export consignments
Checking shipping paperwork
Inputting shipping details onto system
Booking collections / deliveries with freight forwarders
Dealing with invoicing letters of credit
Administrative support to the Customer Service Manager, including preparation of reports
The successful candidate should have:
Excellent working knowledge of MS Office (Word, Excel, Outlook)
Excellent communication skills with friendly and professional telephone manner
Accuracy, precision, attention to detail
Good organisational and prioritisation skills
Customer Services or Sales Administration experience
Knowledge of ERP systems and Forecasting (desirable)
Sound experience in Exports with an emphasis on Dangerous Goods (desirable)
A knowledge of international courier systems and Freight Forwarding (desirable)
Ability to think creatively to solve problems
If you have the right experience to make the role of Customer Service Administrator a success, please do click apply today.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Company
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
You need to sign in or create an account to save a job.
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