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Customer Service - Full Training

Employer
Tablebook Me Ltd
Location
Hertford
Salary
Starting salary of up to £18,500 + Benefits
Closing date
28 Apr 2021

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Job Sector
Customer Service
Contract Type
Permanent
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Job Details

Customer Service Operator offering full training, modern offices based in Hertford, a starting salary of up to £18,500 + Benefits

In addition to full training, we also offer:

  • Starting salary of up to £18,500 (depending on age and experience)
  • Opportunities for promotion
  • Friendly team with offices based in the centre of Hertford
  • Within easy walking distance of train stations and bus routes
  • No cold calling and minimal complaint handling

The role of Customer Service Operator:

  • Answering calls in an efficient and friendly manner
  • Checking availability in the chosen restaurant
  • Accurately booking tables, meeting customer and restaurant requirements
  • Proposing solutions where chosen requirements are not available
  • Sending email booking confirmations
  • There are no outbound sales calls and minimal handling of customer complaints

The ideal Customer Service Operator:

  • You will need a proactive nature, a strong work ethic and good literacy skills
  • While full training will be provided, some experience in dealing with people is desirable
  • A professional telephone manner
  • Flexibility to work a variety of planned shift patterns 

Working hours:

  • Our offices are open between 9am and 9pm, 7 days a week
  • Full time, working a 40 hour week on a rota basis between these times
  • Rotas are published well in advance so you can plan your free time
  • You will need to be available to work some mornings, evenings and weekends

For an immediate interview, please apply today! 

 

Company

Our offices are modern and within easy walking distance of train stations and bus routes.

We offer full training and there's good opportunities for promotion too.

If you have excellent customer service skills, good with people and you'd like to work in a vibrant environment, then we'd love to hear from you.

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