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Credit Specialist -French Speaking

Employer
Manpower
Location
Brighton, East Sussex
Salary
£11.00/hour
Closing date
6 Mar 2021

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Job Sector
Customer Service
Contract Type
Temporary
Hours
Full Time
Salary: £11.00 per hour
Location: Brighton
Duration: Temporary,3 months then rolling
Hours: 35 hours per week - Mon - Fri shifts between 7am - 5pmAre you looking for a role that offers an exciting environment that celebrates a collaborative and inclusive culture? Then this could be the role for you!

Manpower have a fantastic new opportunity for the right candidate to become a credit specialist, working with our client, a FTSE 100 Credit Card Company based in the heart of Brighton.

The Role

This role as Commercial Credit Specialist will involve being the main point of contact for customers with corporate cards as well as for middle, large and global companies who hold different Commercial products. Your main responsibility is to collect and negotiate overdue payments, but you will also put the Customer first by enabling spends, offering resolutions and creating responsible payers but is not limited to;

Manage the collection of overdue payments.
Understand customers financial arrangements and requirements.
Use negotiation and relationship management skills to provide win-win outcomes.
Strategic decision making to drive customer loyalty and growth for the business.
Take spend decisions based on risk assessment
Secure repayment of overdue funds and avoid potential losses/write-offs.
Work to the highest standards with a balanced delivery of both customer experience and shareholder value.All whilst delivering world class customer service and growing brand loyalty.

Please note that no financial background is needed for this role, as our client offers comprehensive training as part of your on-boarding.

In your role you must be:

Fluent in French and English
Analytical mindset/problem solving skills
Excellent interpersonal, relationship building and communication skills
Ability to work independently as well as being a team player
Ability to proactively seek out information
Negotiation for and managing the collection of overdue payments
Confident taking initiative and making judgement calls
Able to use negotiation and relationship management skills to provide win-win outcomes
Self-motivated, results-oriented, and positive
Well-presented and professional
Passionate about customer serviceIf you feel that you fit the above criteria and would like to work in a vibrant, forward thinking environment, then apply here today

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