Service Coordinator

A professional manufacturing organisation in Poole are seeking a Service Administrator to start immediately.

Working as a Service Coordinator you will be responsible for the coordination of all installation, repair, service, maintenance and engineers on customer sites across the South Coast and beyond

The position will be coordinating the mobile engineers providing attendance on all client sites
Demonstrating working to demanding deadlines, possessing a can-do attitude, creative mind, high level of energy, enthusiasm and happy to communicate with customers at all levelsIdeally you will be

Well educated with experience of coordinating a service offer
Facilitate team delivering the highest level of service excellence to the client
Confident telephone manner required answering incoming client calls
Excellent keyboard and IT skills
Excellent communication and telephone skills within an Industrial service sector
Experienced negotiating attendance timescale and costs
Updating performance spreadsheets
General administration duties.
Processing quotations
Producing price quotations
Raising purchase ordersAn experienced sales administrator or service administrator is required. Please note hours of work are for a 40 hour week between the hours of 7.30am and 6pm Monday to Friday