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Operations Co-ordinator

Employer
Pertemps - Wolverhampton Commercial
Location
Wolverhampton
Salary
£23000 - £30000/annum
Closing date
6 Feb 2021

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Job Sector
Administration
Contract Type
Permanent
Hours
Full Time
Pertemps are currently supporting the recruitment of an Operations Co-ordinator for a double glazing company based in Wolverhampton serving the West Midlands. With a proven track record of providing the highest standard of customer service, my award winning client have annual turnover of over £4 million, providing 40-50 installations a week. Supporting the Operations Manager your duties will include:

• Support the Operations manager to oversee 10 team members including surveyors, operations support assistants and warehouse operatives, to organise and drive continuous improvement within the Operations Department.

• Co-ordinating and confirming product orders, delivery and installations ensuring customers are kept up to date and other contractors are communicated with.

• Ensure all operations are carried out in an appropriate, cost-effective way.

• Manage, review & improve operational management systems, processes, and best practices. Develop new processes to support the team of surveyors, being responsible for all orders, booking installations, installation plans and communication with customers.

• Purchase materials, plan inventory and oversee warehouse efficiency.

• Recruit, train and supervise staff.

• Manage health & safety.

• Find ways to increase quality of customer service throughout complaint investigation and resolution.

Role Requirements

• Proven work experience as a team leader or similar role in double glazing or construction

• A determined and enthusiastic individual, who is ready to join a growing business with a big vision.

• Excellent communication & organisational skills.

• A dedicated and persistent team player.

• Familiarity with business processes and financial principles

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