Service Centre Co-Ordinator
- Employer
- Questech Recruitment Ltd
- Location
- Coventry, West Midlands (County)
- Salary
- £18000 - £19000/annum Pension Scheme
- Closing date
- 6 Feb 2021
View more
- Job Sector
- Automotive
- Contract Type
- Permanent
- Hours
- Full Time
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Questech Automotive Recruitment are recruiting on behalf of an Industry leading client for a Service Centre Co-Ordinator. This is an excellent chance for a someone to join a company that offers solid opportunities for personal development and internal progression.
Key Accountabilities:
* Challenge all Suppliers at all times to ensure vehicle downtime is kept to an absolute minimum and costs are updated as soon as possible.
* Undertake regular communication to all Customers as work progresses through to completion.
* To maintain and distribute the customers dedicated spare fleet within set times.
* To plan and schedule all events including ancillary equipment.
* Liaison with Customer and Repairer to arrange suitable date/s for scheduled maintenance to occur.
* To ensure that all legal documentation is received and expedited accordingly.
* To ensure the Customer is informed of work progress with regards to scheduled and unscheduled vehicle maintenance.
* To be able to demonstrate that vehicle downtime is managed in a proactive manner in line with agreed Key Performance Indicators.
* When rechargeable work is carried out, ensure the relevant costs are accrued and coded as such and the Customer is informed making a note of the full name and full purchase order number whenever possible.
* Make sure the correct Supplier attends both breakdowns and defects with respect to faults covered by R&M/Warranty/Contract Maintenance etc.
To be successful in this role you will need to be/have:
* Good standard of Education with a minimum of GCSE Maths and English or equivalent
* The job holder will preferably have previous experience (or similar) within a busy maintenance control room environment dealing with scheduling/maintenance of commercial rental/ Fleet Management vehicles with third party suppliers.
* Knowledge of and a background from the commercial vehicle transport industry would be advantageous.
* Good understanding of vehicle engineering and road transport law.
* I.T literate
* Will work best on their own initiative and take pride in ensuring that work is seen through to completion.
* To be flexible in attitude in providing solutions to problems.
* Able to interact confidently with customers, suppliers, be a team player, and build credibility with same
RATES OF PAY
You will earn a yearly salary of between £18,000 - £19,000 dependant on experience.
If you believe you are the right candidate for this role then contact Matt Staniforth today on (phone number removed)
Key Accountabilities:
* Challenge all Suppliers at all times to ensure vehicle downtime is kept to an absolute minimum and costs are updated as soon as possible.
* Undertake regular communication to all Customers as work progresses through to completion.
* To maintain and distribute the customers dedicated spare fleet within set times.
* To plan and schedule all events including ancillary equipment.
* Liaison with Customer and Repairer to arrange suitable date/s for scheduled maintenance to occur.
* To ensure that all legal documentation is received and expedited accordingly.
* To ensure the Customer is informed of work progress with regards to scheduled and unscheduled vehicle maintenance.
* To be able to demonstrate that vehicle downtime is managed in a proactive manner in line with agreed Key Performance Indicators.
* When rechargeable work is carried out, ensure the relevant costs are accrued and coded as such and the Customer is informed making a note of the full name and full purchase order number whenever possible.
* Make sure the correct Supplier attends both breakdowns and defects with respect to faults covered by R&M/Warranty/Contract Maintenance etc.
To be successful in this role you will need to be/have:
* Good standard of Education with a minimum of GCSE Maths and English or equivalent
* The job holder will preferably have previous experience (or similar) within a busy maintenance control room environment dealing with scheduling/maintenance of commercial rental/ Fleet Management vehicles with third party suppliers.
* Knowledge of and a background from the commercial vehicle transport industry would be advantageous.
* Good understanding of vehicle engineering and road transport law.
* I.T literate
* Will work best on their own initiative and take pride in ensuring that work is seen through to completion.
* To be flexible in attitude in providing solutions to problems.
* Able to interact confidently with customers, suppliers, be a team player, and build credibility with same
RATES OF PAY
You will earn a yearly salary of between £18,000 - £19,000 dependant on experience.
If you believe you are the right candidate for this role then contact Matt Staniforth today on (phone number removed)
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