Scheduler
- Employer
- Templewood Recruitment
- Location
- Slough, Berkshire
- Salary
- £21000 - £23000/annum
- Closing date
- 6 Feb 2021
View more
- Job Sector
- Care & Social Work
- Contract Type
- Permanent
- Hours
- Full Time
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Job Title: Staff Scheduler
Responsible to: Care Co-ordinator's
The Staff Scheduler is responsible to co-ordinate and maintain scheduling of services with service users and staff and create staff rota's to meet service needs.
Working Pattern: 40 Hours per week + overtime (Monday to Sunday operation) - Flexible with oncall
Summary of Benefits:
28 days Annual Leave (including public holidays)
Full expensed company mobile phone for business use
Company laptop
Mileage paid for business use
Car business insurance paid
Specific Duties:
The Staff Scheduler will be specifically responsible to:
* Create and maintains staff schedules.
* Provide staff cover for sick leave, annual leave and long term leave.
* Schedule service user appointments and visits according to care plans and staff availability.
* Enter scheduling data on the system and generates schedules.
* Contact Care Workers and service users to advise of any changes.
* Understand services to be provided and ensure that service is provided as outlined in service agreements
* Ensure that any urgent service requests are actioned and ensure that service is delivered in line with care plans.
* Maintain the staff and service user database, including service user admission, hospital admission and discharge.
* Accurately maintain staff and service user records in order to generate statistics and reports.
* Maintain call-in and retention report information and generate reports as required
* Understand and adhere to company policy’s and procedures.
* Keep the Manager updated regarding any conflict in schedules.
* General office administration duties.
In addition to specific responsibilities, the role will also be responsible for ensuring:
* the maintenance of confidentiality of all information unless otherwise permitted by management
* full compliance with company’s vision, values, policies and procedures
* compliance with legislation and GSCC Code of Conduct as reflected in company procedures
* undergo training and professional development as directed by the company
* work in a manner that promotes team work and a collegial environment
* active and positive promotion of the company’s image and brand
* other duties that may be assigned by management
Qualifications and experience:
The following qualification, skills and experience are required for this role:
* Related Degree or Diploma
* NVQ Level 2+ or be willing to study towards this qualification
* An understanding of care standards in domiciliary care
* An understanding of health and safety
* Computer literate, on MS Office, particularly Excel
* Strong customer focus
* Excellent written and verbal communication
* Excellent administration skills
* Ability to prioritise and manage time effectively
Responsible to: Care Co-ordinator's
The Staff Scheduler is responsible to co-ordinate and maintain scheduling of services with service users and staff and create staff rota's to meet service needs.
Working Pattern: 40 Hours per week + overtime (Monday to Sunday operation) - Flexible with oncall
Summary of Benefits:
28 days Annual Leave (including public holidays)
Full expensed company mobile phone for business use
Company laptop
Mileage paid for business use
Car business insurance paid
Specific Duties:
The Staff Scheduler will be specifically responsible to:
* Create and maintains staff schedules.
* Provide staff cover for sick leave, annual leave and long term leave.
* Schedule service user appointments and visits according to care plans and staff availability.
* Enter scheduling data on the system and generates schedules.
* Contact Care Workers and service users to advise of any changes.
* Understand services to be provided and ensure that service is provided as outlined in service agreements
* Ensure that any urgent service requests are actioned and ensure that service is delivered in line with care plans.
* Maintain the staff and service user database, including service user admission, hospital admission and discharge.
* Accurately maintain staff and service user records in order to generate statistics and reports.
* Maintain call-in and retention report information and generate reports as required
* Understand and adhere to company policy’s and procedures.
* Keep the Manager updated regarding any conflict in schedules.
* General office administration duties.
In addition to specific responsibilities, the role will also be responsible for ensuring:
* the maintenance of confidentiality of all information unless otherwise permitted by management
* full compliance with company’s vision, values, policies and procedures
* compliance with legislation and GSCC Code of Conduct as reflected in company procedures
* undergo training and professional development as directed by the company
* work in a manner that promotes team work and a collegial environment
* active and positive promotion of the company’s image and brand
* other duties that may be assigned by management
Qualifications and experience:
The following qualification, skills and experience are required for this role:
* Related Degree or Diploma
* NVQ Level 2+ or be willing to study towards this qualification
* An understanding of care standards in domiciliary care
* An understanding of health and safety
* Computer literate, on MS Office, particularly Excel
* Strong customer focus
* Excellent written and verbal communication
* Excellent administration skills
* Ability to prioritise and manage time effectively
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