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Debt Collection Agent

Employer
Adecco
Location
Sheffield, South Yorkshire
Salary
£20000 - £25000/annum Commission Scheme. OTE £40-50k PA
Closing date
6 Feb 2021

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Job Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Job Details

Adecco are currently recruiting for a small team of Debt Collection Agents for one of our clients in the Sheffield Area, they work with global media businesses, internet giants, high street outlets, publishing houses & construction businesses just to name a few.

The Role:

Keep track of assigned accounts to identify outstanding debts
Plan course of action to recover outstanding payments
Locate and contact debtors to inquire of their payment status
Negotiate payoff deadlines or payment plans
Handle questions or complaints
Investigate and resolve discrepancies
Create trust relationships with debtors when possible to avoid future issues
Update account status and database regularly
Alert superiors of debtors unwilling or unable to pay when necessary
Comply with requirements when legal action is unavoidable
Assist any commercial business who extends credit in the commercial arena, irrespective of geographical locationIdeal applicants will match the following:

Have a strong customer service background, by being able represent the brand to the highest standard
Be empathetic but also to the point with customers
Experience dealing with dispute handling
Strong administrative abilities
Positive attitude, someone who enjoys going to work
Have a friendly yet competitive attitude with colleagues
Resilient when needed
Track record of dealing with a diverse client / customer baseBenefits:

Although this role is a full time position, our client tries to ensure all it's employees has a strong work/life balance, meaning there is a strong potential for a shorter working week (e.g. 3.5 / 4 days instead of the standard 5).
Good commission scheme, expected to earn around £40 - £50k per annum once fully trained.
On street parking.
28 holiday days per annum.Does this sound like the type of job you can see yourself doing? If so, we'd love to hear from you, apply now!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Company

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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