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Client Support Administrator

Employer
Search Consultancy
Location
Edinburgh
Salary
£22000 - £26000/annum
Closing date
5 Feb 2021

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Job Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Job Details

Client Support Administrator - Financial Services
Based in Central Edinburgh - home working initially
Full Time Permanent role - Salary up to £26,000 + benefits & bonus

Search Consultancy are currently working with a leading client in the Financial Services sector based in Central Edinburgh to recruit Client Support Administrators. The main purpose of this role will be to provide comprehensive administrative support & client service to an allocated client base.

Duties involved in this role will include:
* Carrying out data entry onto the company's client management system
* Providing client data when required
* Carrying out compliance administration for new clients including completion of regulatory paperwork
* Ensure client records are kept up to date
* Scanning & uploading of client documents & correspondence
* Preparing & reviewing new client documentation, calculations & valuations
* Acting as first point of contact for clients, dealing with queries by telephone & email
* Obtaining financial quotations
* Management of client diaries including meetings & communications
* Completion of online applications & forms
* Liaising with product providers & advisors
* Various other ad hoc administration duties

In order to be considered for this role your skills and experience should include:
* Recent relevant experience within Financial Services or Investments working in a similar role carrying out the above duties - this experience is essential
* Candidates who have experience in providing support in the IFA space would be at a distinct advantage
* Knowledge of & experience of working with Financial Services products
* Excellent administration & organisational skills with the ability to deal with a very busy workload effectively
* Solid IT skills including the use of the MS Office suite & the ability to pick up bespoke systems effectively
* Excellent communication skills - both written & verbal
* Excellent attention to detail

If this is the role for you, apply now!

Please note that due only applicants who have the required skills and experience detailed above will be considered for this role.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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