Customer Service Advisor

Customer Service Advisor
Redditch
£8.21 per hour

Hours:

• 3.30pm - 11.30pm
• 7.30am - 3.30pm

7 day fortnight including every other weekend

Shift pattern:

• Week 1 - Mon/Tues/Fri/Sat/Sun
• Week 2 - Weds/Thurs

Must be available for 4 days training

Due to increased international demand our client is looking to recruit additional Customer Service staff to join their expanding call centre on a temporary ongoing contract with the view to permanent.

Day to Day duties will include the following:

• Answering incoming calls from customers
• Taking payments over the phone
• Using an in house system to enter customer orders
• Dealing with queries
• General administration
• Delivering an excellent customer service at all times
• Adhere to data protection and company policies

As a person you will need the following qualities and experience:

• Previous customer service experience (Essential)
• Excellent customer service skills (Essential)
• High level of accuracy (Essential)
• Keyboard skills (Essential)