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Customer Service Advisor

Employer
Search Consultancy
Location
Birkenhead, Merseyside
Salary
£8.72/hour
Closing date
5 Dec 2020

View more

Job Sector
Customer Service
Contract Type
Temporary
Hours
Full Time

Job Details

The details:

40 hours per week, 5 days out of 7
Monday - Sunday between 7am - 10pm
£8.72 per hour
Temp ongoing and potential opportunity to join other campaigns
Weekly Pay
Free parking and excellent transport links
Start date: October

We are currently seeking candidates to work within a large outsourced contact centre based in Birkenhead. Previous experience, such as working in a call centre environment, would be beneficial, however not necessary.

The main duties and responsibilities of the role include:

Taking high volume inbound calls in a call centre working on a retail campaign for a company
Responsible for all general customer relations and queries
You will be the first point of contact for Argos customers dealing with inbound queries in relation to the customer's accounts and orders
You will assist customers in organising deliveries and order processing
Updating call notes on the system
Provide advice and guidance
Changing any details on their account and sending out any information they may require

What we are looking for:

Previous customer service experience is essential
Excellent communication and organisational skills
IT competent

You don't need to have retail customer service experience to be successful in this role. All we ask is that you have worked in customer services and have a passion for it.

If you're confident and enthusiastic and have the personality to charm customers, then we'd love to hear from you. Get in touch today email with your CV. Full training is provided.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Company

Candidates trust us with their jobs searches as we respect them and give them our time. Appreciating how challenging it can be to find a new job is why we have a loyal temp workforce and what sees people return to us when they need our help. We offer:

  • Careers advice
  • Complimentary training
  • Referral incentives
  • Rewards for excellence
  • Access to our network of employers even when there are no live jobs

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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