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Customer Service

Employer
Search Consultancy
Location
Kirkcaldy, Fife
Salary
£9.30 - £10.00/hour
Closing date
8 Dec 2020

View more

Job Sector
Customer Service
Contract Type
Temporary
Hours
Full Time

Job Details

In partnership with an global organisation, Search Consultancy are recruiting for Customer Service Advisors on behalf of their client for their Kirkcaldy based client. Are you an experienced in CUSTOMER SERVICE? Are you available to start in Dec 2020? Do you have a PASSION to succeed and earn a competitive salary? If you answered 'YES' to these questions, then here is the job for you!

I am currently recruiting for a number of call handlers to join my client based in Kirkcaldy who are looking for caring and compassionate people to help handle to volume of calls coming. These roles ar working from home however will require training onsite.

So what will you be doing?

Taking inbound/outbounds calls from concerned UK residents
Building rapport and showing empathy and compassion throughout your interaction
Offering steps on what to do and current guidance from the government
Offering a reassuring voice and a supportive ear
Being clear and concise in what guidance is coming from the government and relaying this
So what are we looking for?
Customer service experience would be beneficial, although not essential
A compassionate and caring demeanour
Excellent communication skills
Someone who is able to deal with change at pace, this situation is evolving quickly and as is the advice given out
What's on offer for you?
Full training and support in a modern environment
4 days on 4 days off including weekends
Weekly pay between £9.30

You will be working 40 hours per week
Shifts: Between 10am - 8pmYou must be able to pass a disclosure check for this particular role and be available to work for the next week

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Company

Candidates trust us with their jobs searches as we respect them and give them our time. Appreciating how challenging it can be to find a new job is why we have a loyal temp workforce and what sees people return to us when they need our help. We offer:

  • Careers advice
  • Complimentary training
  • Referral incentives
  • Rewards for excellence
  • Access to our network of employers even when there are no live jobs

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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