Email Support Advisor

Adecco are working in partnership with a market leading client that is looking to recruit experienced customer service advisors on a ongoing temporary basis.

Responsibilities and duties of this position include:

Operative effectively with in customer centre environment
Liaise with customers via email and telephone
Provide a warm and friendly point of contact
Build an instant rapport with customers
Understand the nature of the enquiry
Provide excellent customer service
Accurate record keeping and data entry

Essential Skills & Experience

* Working within a customer service environment

* Ability to work to targets

* I.T literate and competent

* Maintaining high standards of professionalism

* Presenting a friendly & polite manner

* Consistent delivery of quality & attention to detail

* Enthusiasm for customer service & satisfaction

Working hours are between the hours of 06.00am and Midnight, working 5 days out of 7, flexibility is required depending on business needs. This is a ongoing temporary role.

For more information or to arrange an interview contact us today.

The Adecco Group UK & Ireland is an equal opportunities employer

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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