Customer Service Advisor
- Employer
- Proactive Personnel Ltd
- Location
- Cannock, Staffordshire
- Salary
- £18000 - £22000/annum
- Closing date
- 30 Dec 2020
View more
- Job Sector
- Customer Service
- Contract Type
- Temporary
- Hours
- Full Time
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Job Details
We are currently recruiting for the role of Customer Service Representative to join a friendly team in the manufacturing industry. The role is office based and there are various contracts on offer - temporary, temporary to permanent and permanent.
Duties:
* Telephone, face to face and email customer service.
* Responding to high volume emails.
* Dealing with inbound calls.
* Assisting with enquiries.
* Administration duties as required.
* Looking after existing customers and helping to answer their questions and meet their needs.
* Dealing with customer complaints in an efficient and professional manner.
* Liaising with other members of staff regarding orders and distribution.
* Keeping customers updated on their orders.
Experience required:
* Previous experience in an office based Customer Service role is essential
* Must be able to work to tight deadlines.
* Have excellent spelling and grammar.
* Excellent communication skills.
* Outstanding telephone manner.
If you are interested, please get in touch today and ask for Lauren on (phone number removed)
Duties:
* Telephone, face to face and email customer service.
* Responding to high volume emails.
* Dealing with inbound calls.
* Assisting with enquiries.
* Administration duties as required.
* Looking after existing customers and helping to answer their questions and meet their needs.
* Dealing with customer complaints in an efficient and professional manner.
* Liaising with other members of staff regarding orders and distribution.
* Keeping customers updated on their orders.
Experience required:
* Previous experience in an office based Customer Service role is essential
* Must be able to work to tight deadlines.
* Have excellent spelling and grammar.
* Excellent communication skills.
* Outstanding telephone manner.
If you are interested, please get in touch today and ask for Lauren on (phone number removed)
Company
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