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Customer Service Coordinator - Automotive Industry

Employer
Rise Technical Recruitment
Location
Avonmouth, Bristol
Salary
£22000 - £23000/annum Bonus + Training + Package
Closing date
28 Dec 2020

View more

Job Sector
Customer Service
Contract Type
Permanent
Hours
Full Time
Customer Service Coordinator - Automotive Industry

Bristol (Close to the Avonmouth area)

£22'000 - £23'000 + Bonus + Pension + Training + 25 Days Holiday + Bank Holidays

Customer service coordinator role on offer for a stable company that has grown throughout this period where you will be given a personalised training and development plan to develop your skills.

Have you worked in a busy, customer facing role? Do you have good organisational, IT and communication skills?

Established over 100 years ago this company supply specialist vehicles for applications across the globe. Having invested millions of pounds across the company they now require a customer service coordinator/controller to support their ongoing business growth.

Working as part of a small, specialist team you will be the main point of contact between customers and the service engineers to ensure work is carried out within given timescales and to high standards. You'll use a SAP system to ensure everything runs efficiently and will carry out audits to keep everything as efficient as possible.

The ideal person will be from a busy office or service desk background in the automotive sector. You'll be proactive and used to multitasking with good problem skills. Knowledge of SAP and an ability to pick up systems quickly will also be beneficial.

The Role:

*Customer Service Coordinator/Controller
*Main point of contact between customer and engineers
*Working to deadlines whilst maintaining the highest possible standards
*Processing all information through the SAP system
*Controlling parts and auditing

The Person:

*Experience of working on a service desk or office environment
*Highly organised offering support to the business/customers
*Good IT skills (MS Office + SAP advantageous)
*Strong telephone + written communications skills

This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency.

Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom.
Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed

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