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Call Centre

Employer
Office Angels
Location
Luton, Bedfordshire
Salary
£18000/annum
Closing date
18 Dec 2020

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Job Sector
Customer Service
Contract Type
Permanent
Hours
Full Time
Do you have Call Centre or Contact Centre experience as this is essential for this role as initially you will be remote working until able to return to the office?

£18,000 + Bonus

Luton

CO. TYPE: Manufacturing company

HOURS: Monday - Friday shift work (8-4.30pm, 9.30-6pm), Saturdays 9-5.15pm. All shifts are on a 4-week rotation basis and will have a day off in the week of you work a Saturday

BENEFITS: 25 days holiday + bank holidays, free parking, subsidised on site canteen, Medicash, Private medical, Pension 5% (which increases up to 8%), Discount on products, free fruit in office, team nights out, 40% performance related bonus, cooking classes

CULTURE: Lovely office team feel, buzzing environment where everyone is very social and happy coming to work every day. Fast paced environment due to business growth, management are very keen to hear your voice and ideas. The office is always celebrating a birthday, decorating the office (e.g. Halloween/Christmas). This company runs on a very ethical basis where the customer and staff member are the most important and wants to always make sure they are happy.

We're teaming up with the team leaders to recruit a call centre individual to look after customer queries once their products are out of warranty.

The day to day duties in your new job would be:

Taking inbound calls from customers
Troubleshooting regarding their products
Up selling products and plans
Making sure you are giving the correct and most beneficial solution and advice to the customer
Using a CRM system to log informationWe'd love to speak to candidates with:

Passion and enthusiasm
Someone who wants to progress and grow in a company
Contact centre or Call Centre experienceNext steps.....

Team leaders are looking to interview immediately so please apply today!!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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