Client Support Co-ordinator

Client Support Co-ordinator - Chesterfield
Permanent - £17,004

Search Consultancy is proudly working with a very unique business in Chesterfield to recruit 4 Client Support Co-ordinator's. The role will provide a vital support internally to their client in launching and delivering a specific project.

We are looking for candidates that have proven experience within a coordination or administration role recently that can be proactive and independent. This role will be very fast paced, you must be a fantastic communicator and able to communicate with a variety of clients at all levels.

Duties and Responsibilities:
* Facilitate effective and accurate programme material design and development
* Providing dedicated operational and process advice and support to new and existing clients via telephone and email
* Collating client requirements, updating key documentation ensuring accurate information is recorded and updated
* Disseminating key information to other departments
* Proactive monitoring of client held stock levels
* Planning and organising stock refresh activity to ensure clients have sufficient stock to maintain administration of programmes
* Managing collection and delivery activity to specified timetable
* Liaising with clients and courier to book collections
* Liaise with clients and courier to quickly resolve issues and deal with anomalies or non-conformances
* Assisting with the delivery of client communication bulletins
* Assisting with the handling of Royal Mail 'return to sender' returns, cancelled operations and opt out requests.
* Maintain clear progress communications within the team, preparing updates and reporting as required
* Working with the Head of Operations to oversee daily business operations and assisting with daily administrative tasks as required

The ideal candidate..
* Excellent written and verbal communication skills
* Strong organisational and planning skills
* Self-motivated and able to thrive in a fast-paced environment
* Knowledge and understanding of office management systems and procedures
* Excellent time management skills and ability to multi-task and prioritise work
* Attention to detail and problem-solving skills
* Methodical and Meticulous
* Able to work independently and collaboratively within a team to meet workload demands
* IT literacy is essential along with a good working knowledge of excel

Please APPLY NOW, people with the correct experience will be contacted immediately

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age