Skip to main content

This job has expired

Advice Assistant

Employer
Search Consultancy
Location
Gateshead, Tyne and Wear
Salary
£12/hour
Closing date
11 Dec 2020

View more

Job Sector
Customer Service
Contract Type
Temporary
Hours
Full Time

Job Details

The Search Consultancy Professional Services are helping our client to find a committed and articulate Advice Assistant to join their expanding team in Gateshead. This temporary Advice Assistant role is an excellent opportunity for someone looking to gain admin and customer service experience within an inclusive and collaborative culture.

As an Advice Assistant in Gateshead, you will be earning an initial salary of £12 p/h, with a contract that lasts until the end of March 2021.

You will be working from home initially during the pandemic.

In this Advice Assistant role, you will be an integral part of the repair reporting team. In this job you will ensure a high standard of customer service is met by providing quick and efficient responses to customer queries. You will also investigate and record customer queries in order to provide a positive outcome, including the identification themes and trends to inform continual improvement of the service area.

The ideal Advice Assistant will:
* Have experience of working in a frontline customer service environment
* Have experience of dealing with enquiries in a professional, caring and helpful manner
* Have minimum of 5 GCSE's or equivalent at grade A-C or 9 - 4 (including Math and English) or relevant demonstrable experience
* Be able to demonstrate a good understanding of equality and diversity and the ability to evidence how this would be displayed within the workplace

This Advice Assistant role requires someone with excellent organisational and time management skills as there are numerous priorities to manage at any one time. You'll need to be flexible and willing to step up to help the team with any task. Above all, you will be collaborative, enthusiastic and used to working in a professional services environment.

If you are interested in this Advice Assistant job in Gateshead, contact Anca in the Manchester office today.

Due to COVID-19 you'll only be expected and encouraged to return to your new office environment when it's deemed safe to do so. All interviews will be conducted online or by phone. Your health and safety are of primary importance to Search Consultancy and the clients we represent.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Company

Candidates trust us with their jobs searches as we respect them and give them our time. Appreciating how challenging it can be to find a new job is why we have a loyal temp workforce and what sees people return to us when they need our help. We offer:

  • Careers advice
  • Complimentary training
  • Referral incentives
  • Rewards for excellence
  • Access to our network of employers even when there are no live jobs

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert