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CUSTOMER SERVICE ADMINISTRATOR

Employer
KPI Recruiting
Location
Crewe
Salary
£18760/annum
Closing date
16 Nov 2020

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Job Sector
Administration
Contract Type
Temporary
Hours
Full Time
Our leading client based in Crewe, Cheshire are seeking Customer Service Administrators to work within their ever growing team.

Permananet and Temporary to permanent positions available  - 40hrs per week   -  Working 5 days over 7

FLEXIBLE HOURS between 8.00am-7.00pm (Mon-Fri)

Every third week will invlove working a saturday or a sunday (Hours: Sat 9.00-5.00, Sun 10.00-5.00)

What we are looking for :

Customer Service Background
Good PC skills, Microsoft proficient
Experience in contacting customers via email, phone and live chat
Good team player, but someone who can work alone and use their own initiative
Strong communication skills
Ability to show empathy
Good Time management skills
Confident in making decisions, based on company guidelines
Experienced with EBAY selling and buying highly advantageous
Dealing with queries regarding anything customer related e.g. Delivery enquiries, problems with orders, refunds and replacement, invoice requests, payment checking, faulty products etc
Our client is seeking a number of customer orientated candidates who are free for an immediate start. If you are service lead and like to ensure that the customer journey is exceptional, please call to find out more (phone number removed)

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