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Assessment Administrator

Employer
Search Consultancy
Location
Manchester, Greater Manchester
Salary
£22796/annum
Closing date
16 Nov 2020

Job Details

Assessment Administrator
£22,796 per annum
Full time, permanent
Manchester City Centre, office based

Search are currently recruiting for a number of Assessment Administrators to work for an extremely repeatable and corporate company based in Manchester City Centre.

Hours:
Monday - Friday 9am - 5pm

The successful candidate will be working within the Clinical Assessment Centre.
The purpose of the Assessment Administrator is to support activities and events hosted within the Clinical Assessment Centre, in particular the associated administrative tasks involved in delivering high stake assessments.

Main Duties & Responsibilities:

* To maintain schedules of work and events within the Clinical Assessment Centre.
* To manage and progress the casework of Test Preparation activities which includes examiner allocation, role player requirements lists, playouts & generations, exam instructions, mark sheet files, circuit reports and candidate lists.
* Assist in the setting up of meeting rooms and the examination circuit.
* Deliver events and assessments to a high standard and on time, undertaking all duties associated with the event on a rota basis.
* Accurate processing and publishing of event results.
* To action incoming requests and queries, adhering to SLAs, and escalating queries appropriately.
* Liaise effectively with candidates by phone, written communication and face to face throughout the exam process, maintaining a professional relationship at all times.
* Liaise with external parties such as Associates, role player agencies, marking bureau, external hire organisations and couriers.
* Liaise with internal staff to ensure the smooth running of events, including the Assessment Development Team, Contact Centre, Facilities, and Document Services.
* To input authorised orders for stationery and technical equipment.
* To provide training, support and advice to colleagues.
* Refer exceptions and complaints to the Assessment Delivery Team Coordinator and the Assessment Delivery Manager for advice and management as appropriate.
* Monitor candidate requests for reasonable adjustments at PLAB exams. Process standard requests and refer all other requests to the Assessment Delivery Manager.
* Maintain accurate records within Siebel, ensuring that they can be effectively tracked, monitored and progressed to meet SLAs.

If you have the required experience and are interested in this position please APPLY NOW!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Company

Candidates trust us with their jobs searches as we respect them and give them our time. Appreciating how challenging it can be to find a new job is why we have a loyal temp workforce and what sees people return to us when they need our help. We offer:

  • Careers advice
  • Complimentary training
  • Referral incentives
  • Rewards for excellence
  • Access to our network of employers even when there are no live jobs

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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