Part Time customer service/internal sales
- Employer
- Randstad Inhouse Services
- Location
- Nottingham, Nottinghamshire
- Salary
- £9.00 - £10.00/hour
- Closing date
- 12 Nov 2020
View more
- Job Sector
- Automotive
- Contract Type
- Temporary
- Hours
- Full Time
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Do you enjoy speaking to customers on a day to day basis, working within a busy contact centre environment, and have passion for customer service and sales? Are you looking for your next career?
Our client, a worldwide brand, are currently looking for Customer Service Advisors to join our team in Nottingham.
The primary role of the Customer Supply Chain Assistant is to provide a full customer
service for all customers including processing orders, dealing with queries, cross-referencing
of part numbers, after sales service and promoting our products and services to support and
grow the sales of products.
Benefits:
Pension
onsite parking
Access to the Randstad Benefits App with discounts and savings at high street shops, cinemas, gyms and much more
Hours of work and salary:
£9.00 to £10.00 Per depending on experience
Hours of 9:00 - 13:00 or 13:00-17:00
20 Hours per weekResponsibilities:
Dealing with telephone queries
Processing of telephone/email orders
Timely resolution of customer queries recieved directly or via external sales team
Liase with external sales team , marketing , warehoues and admin to ensure consistancy of approach to customers
Promoting of special offers/incentives
Provide information/solutions as appropriate to address enquiries within accepted timescales
Provide backup assistance as and when necessary(eg holiday/sickness cover)
Ensure the franking of business mail on a daily basis
Requirements:
Have knowledge of supply chain computer systems
Strong competence in Microsoft office and execel
Positive attitude to problem solving
Customer orientated
Take ownership of customer queries
Provide information/solutions as appropriate to address enquiries within accepted timescales
Provide backup assistance as and when necessary(eg holiday/sickness cover)
Ensure the franking of business mail on a daily basis
Communicate proactively and effectively at all levels , internally and externally
This is an ongoing temporary assignment with an immediate start. Interviews for shortlisted candidates will be taking place in the coming weeks.
Does this sound like the role for you? If so, send your CV to apply today
Our client, a worldwide brand, are currently looking for Customer Service Advisors to join our team in Nottingham.
The primary role of the Customer Supply Chain Assistant is to provide a full customer
service for all customers including processing orders, dealing with queries, cross-referencing
of part numbers, after sales service and promoting our products and services to support and
grow the sales of products.
Benefits:
Pension
onsite parking
Access to the Randstad Benefits App with discounts and savings at high street shops, cinemas, gyms and much more
Hours of work and salary:
£9.00 to £10.00 Per depending on experience
Hours of 9:00 - 13:00 or 13:00-17:00
20 Hours per weekResponsibilities:
Dealing with telephone queries
Processing of telephone/email orders
Timely resolution of customer queries recieved directly or via external sales team
Liase with external sales team , marketing , warehoues and admin to ensure consistancy of approach to customers
Promoting of special offers/incentives
Provide information/solutions as appropriate to address enquiries within accepted timescales
Provide backup assistance as and when necessary(eg holiday/sickness cover)
Ensure the franking of business mail on a daily basis
Requirements:
Have knowledge of supply chain computer systems
Strong competence in Microsoft office and execel
Positive attitude to problem solving
Customer orientated
Take ownership of customer queries
Provide information/solutions as appropriate to address enquiries within accepted timescales
Provide backup assistance as and when necessary(eg holiday/sickness cover)
Ensure the franking of business mail on a daily basis
Communicate proactively and effectively at all levels , internally and externally
This is an ongoing temporary assignment with an immediate start. Interviews for shortlisted candidates will be taking place in the coming weeks.
Does this sound like the role for you? If so, send your CV to apply today
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