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Service Coordinator

Employer
Office Angels
Location
Aylesford, Kent
Salary
£23000/annum
Closing date
10 Nov 2020

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Job Sector
Administration
Contract Type
Permanent
Hours
Full Time
Service Coordinator

£23k

Aylesford

If you have experience of working within Engineering, Construction or Maintenance in a Service Co-ordination role, we may have the perfect opportunity for you.

We are currently recruiting for one of our Clients who is looking to recruit a Service Co-ordinator to join them on a full time, permanent basis.

Working hours are Monday-Friday 8.30am-5pm and the main objective of your role will be to support the Service team. Ideally you will have experience of working in a similar industry and role, with experience of co-ordinating and liaising with Engineers.

The role will involve;

Organising workload to ensure planned works are completed on time
Organising engineers paperwork once completed
Overseeing engineers workload and ensuring paperwork is up to date
Management of missed jobs to be flagged and re-booked
Updating customers of the service and ensuring the service team attend jobs they are booked for
Updating Engineers if work is to be moved
Monitoring the shared inbox and actioning requests
Raising call outs and assigning to service operations to book the work
Overseeing outstanding jobs and ensuring they are booked in and completed within SLAsThe perfect candidate will:

Have experience of working within a similar role, ideally with Service/Engineering/Maintenance
Have a confident and professional telephone manner
Have excellent communications skills both written and verbal
Have a meticulous approach to all tasks and a keen eye for detail
Have an organised and proactive approach to all tasks
Be fully competent in Microsoft Office - Microsoft Excel knowledge is imperative
Have experience within an office environmentBenefits include:

25 days annual leave + bank holidays
Office shutdown over Christmas
Early finish on a Friday
On-site parking
Company pensionThis is a live permanent vacancy. My client will be interviewing w/c 19th October.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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