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Customer Service Representative

Employer
Lindstrom Group
Location
Bedford, Bedfordshire
Salary
£17,900.00 plus bonus
Closing date
1 Jul 2019

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Job Sector
Customer Service
Contract Type
Permanent
Hours
Full Time

Job Details

To support our growth at Lindstrom we are looking for a Customer Service Representative for our Bedford office.

The Job

As a customer service representative, you will be responsible for accurately entering and updating customer data into a database, proactively answering telephone and email queries and following them through to resolution, actively preventing termination of customer contracts, following up customers first deliveries and dealing with any issues that arise, producing customer invoices and chasing purchase order information, Liaise with internal departments to help resolve customer issues, action daily delivery driver reports and general office tasks.

What we’re looking for

Someone who is tenacious, positive and energetic; ready to take on each day as a new challenge. You will preferably have worked in Customer Service in an office environment, but this is not essential if you have a strong customer service background. You will have good communication/interpersonal skills, able to work on your own initiative and have good systems skills skills.

Who we are

We are an international corporate workwear company committed to providing a high level of service to our customers. We set ourselves apart from our competition with our commitment to actively improving our own service culture supported by our values including developing and protecting long term customer relationships

We at Lindström take care of people at their work. Our easy and smoothly adaptable textile rental services enhance safety, hygiene and customer experience. We are a responsible corporate citizen and an engaging employer of over 4000 people in Europe and Asia. Our Group turnover in 2017 was 358 million euros. Our vision is to be a solid, half a billion-euro company achieving excellent customer experiences with engaged employees.

Interested?

Company

We at Lindström take care of people at their work. Our easy and smoothly adaptable textile rental services enhance safety, hygiene and customer experience. We are a responsible corporate citizen and an engaging employer of over 4000 people in Europe and Asia. Our Group turnover in 2017 was 358 million euros. Our vision is to be a solid, half a billion euro company achieving excellent customer experiences with engaged employees. We set ourselves apart from our competition with our commitment to actively improving our own service culture supported by our values including developing and protecting long term customer relationships

 

Company info
Website

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