Customer Service Administrator

Customer Service Administrator – 12 Month Contract - Shrewsbury

We are now recruiting with a well-established and successful organisation for a new Customer Service Advisor.  This (minimum) 12 month contract position will suit an experienced Sales Support / Customer Service Advisor / Administrator who is looking to join a company with a genuine family feel where you’ll be based within a friendly, modern environment. You will ideally be on 1 weeks’ notice or less.

The duties will include (but not be limited to):

• Responding to customer queries & complaints
• Taking telephone and email orders
• Track deliveries and deal with relevant queries
• Cross selling and offering alternatives to out of stock items
• Accurately update customer information
• Various administration duties, supporting various internal departments

To be considered for this excellent opportunity, you MUST have worked in a similar role previously, ideally in a commercial role where you have sold items through online portals.

You’ll be IT literate, have excellent communication skills (written and verbal) and have a friendly, flexible and adaptable approach to your work.

Hours or work are 08:45 – 17:00, Monday to Friday.

The (outskirts of) Shrewsbury location is commutable from Telford, Oswestry, Market Drayton, Wolverhampton, Stafford, Bridgnorth, Ironbridge etc

Alternative job titles would include Sales Administrator, Customer Service, Administrator, Customer Service Executive, Sales Support, Customer Service Advisor etc