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Receptionist

Employer
HR Dept Newbury
Location
Newbury, Berkshire
Salary
£8.50 p/h rising to £9.40 p/h on successful completion of probationary period (£19,552 p.a)
Closing date
13 May 2019

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Job Sector
Customer Service
Contract Type
Permanent
Hours
Full Time

Are you:

  • Passionate about high-quality customer service?
  • Of a positive mindset with a ‘can-do’ approach?
  • Methodical and precise with strong attention to detail?
  • a good listener with a friendly telephone manner?

If so, then how about joining our team of receptionists, who take phone calls for busy business owners so their valued customers aren’t subjected to answerphones, the dreaded engaged tone, or phones that ring out and are never picked up? Our receptionists go the extra mile to give a great first impression and help their customers capture vital new business opportunities that they may otherwise have missed. Based on the outskirts of Newbury, our business is a telephone answering service that prides itself on the customer focussed, high quality, personable approach it provides to its customers and users. They are looking for receptionists to join their established team. No formal qualifications are necessary however our receptionists are a cut above the rest and as one of the team, you will be expected to offer your commitment and enthusiasm, have excellent customer care and listening skills, and a friendly telephone voice and be able to respond accurately and quickly to verbal instructions. Some computer skills are also required to maintain the customer database and you will have a typing speed of at least 30 words per minute. Don’t worry if this would be a new career for you; we want our receptionists to be fully confident and comfortable in their role, so full training in our systems and the way we do business will be given. In return you will be paid well for the role, and have access to a generous remuneration package, and annual leave allowance, as well as private healthcare and access to a discretionary profit share bonus scheme.

Normal hours of work are Monday to Friday 09.00–17.30, with occasional Saturdays 09.00–14.00. 

Please apply online to be considered.

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