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Call Handler - Full Training

Employer
Tablebook Me Ltd
Location
Central Hertford
Salary
Starting salary of £17,000 + Benefits
Closing date
8 May 2019

View more

Job Sector
Customer Service
Contract Type
Permanent
Hours
Full Time

Job Details

Customer Care / Call Handler - Full Training 

Central Hertford

Starting salary of £17,000 + Benefits + Training

 

What we offer

  • Full training
  • Starting salary of £17,000
  • Opportunities for promotion
  • Friendly team with offices based in the centre of Hertford
  • Within easy walking distance of train stations and bus routes
  • No cold calling and minimal complaint handling

 

Who we're looking for

  • You will need a proactive nature, a strong work ethic and good literacy skills
  • While full training will be provided, some experience in dealing with people is desirable
  • A professional telephone manner
  • Flexibility to work a variety of planned shift patterns 

 

About the role

  • Answering calls in an efficient and friendly manner
  • Checking availability in the chosen restaurant
  • Accurately booking tables, meeting customer and restaurant requirements
  • Proposing solutions where chosen requirements are not available
  • Sending email booking confirmations
  • There are no outbound sales calls and minimal handling of customer complaints

 

Working hours

  • Our offices are open between 9am and 9pm, 7 days a week
  • Full time, working a 40 hour week on a rota basis between these times
  • Rotas are published well in advance so you can plan your free time
  • You will need to be available to work some mornings, evenings and weekends

 

About us:

We are an established one of a kind company based in central Hertford.  We manage the table bookings for some of the UK's top restaurants.  With a team in excess of 60 and 5 years’ experience under our belt, we are a highly regarded provider of outsourced services within the sector of fine dining.

Our friendly team are trained to offer excellent customer service, helping our clients to keep their restaurants full.  

 

 

Company

Tablebook.me is an established company with a unique service working with some of the UK's best restaurants. 

We are a fun vibrant business with a strong work ethic and extremely high standards.  The complete team environment working hard to support each other and our clients everyday.  

Our offices are modern and within easy walking distance of train stations and bus routes.

We offer full training and there's good opportunities for promotion too.

If you have excellent customer service skills, good with people and you'd like to work in a vibrant environment, then we'd love to hear from you.

Company info
Website

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