Customer Service Administrator
Customer Service Administrator – Permanent - Telford
We are recruiting on behalf of one of Telford’s best known and fastest growing companies for a new Customer Service Administrator. This is an excellent opportunity to join a busy Customer Service department within a stable and secure organisation with genuine development opportunities.
Duties will include (but not be limited to):
- Administer customer orders
- Process orders with suppliers
- KPI reporting
- Update CRM
- Deal with general customer queries by phone and email
- Assist with billing queries
To be considered for this opportunity, you MUST have a good level of previous, office based Customer Service experience, specifically dealing on a B2B basis. You’ll need to have a good level of IT proficiency as well as being well organised, have excellent communication skills with the ability to communicate to all levels on subjects including some technical information.
The modern office site is based in Telford and so is commutable from Shrewsbury, Shifnal, Bridgnorth, Walsall, Stafford, Wolverhampton, Perton, Newport etc
Alternative job titles would include Customer Service Admin, Provisioning Assistant, Sales Administrator, Customer Service Assistant, Technical Support, Customer Service Advisor, Call Centre Operative etc