Customer Service Team Leader
- Employer
- L&C Employment Consulting
- Location
- Telford, Shropshire
- Salary
- £23,000 - £25,000 plus bonus and great package
- Closing date
- 6 Mar 2019
View more
- Job Sector
- Customer Service
- Contract Type
- Permanent
- Hours
- Full Time
Job Details
Customer Service Team Leader – Permanent – Telford
We are recruiting with a Telford based organisation for a new office based, Customer Service Team Leader to join them on a permanent basis. This is an excellent opportunity for an experienced Customer Service Team Leader / Supervisor who would be keen to join one of the area’s most prestigious employers.
To be considered for this role, you MUST have experience of being a Team Leader or Supervisor within an office-based Customer Service / Admin type environment.
Duties will include (but not be limited to):
- Manage day to day activities within the small customer service team
- Train and develop staff
- Monitor performance
- Delegate tasks and workload planning
- Update relevant documentation and KPI reporting
- Resolve escalated customer issues
To be considered for this role, you MUST have worked in a similar customer service team leader / supervisor (non-retail) type role and be available at short notice.
You’ll be IT literate, well organised, professional and flexible in your approach with excellent communication and man-management skills.
The Telford office is commutable from Shrewsbury, Wolverhampton, Perton, Shifnal, Market Drayton, Walsall, Ironbridge, Bridgnorth etc
Alternative job titles would include Customer Service Supervisor, Customer Service Team Leader, Admin Manager, Office Co-ordinator, Admin Supervisor, Office Supervisor, Team Leader, Supervisor etc
Company
L & C Consulting is a successful recruitment specialist in Telford. We support companies in their recruitment of staff for office based, commercial, operational and technical vacancies. We are a small, bespoke recruiter that offers clients and job seekers alike a dedicated, professional service from start to finish. We understand the need to source the right people to fill our client’s vacancies. We want happy candidates and happy clients.
For Our Applicants...
Trying our best to find out what it is you really want from your next role, we’ll not only call you with details of the roles our existing clients ask us to recruit for, we can also actively promote your details to relevant organisations in the area to support you even more.
Whatever the reason for your job search,
L & C Consulting will do our best to support and help you in finding the right next step in your career.
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert