Customer Service Administrator
Customer Service Administrator – Contract - Telford
We are recruiting on behalf of a well-respected organisation in Telford for an experienced Customer Service Administrator to join them on a 12-month contract basis. This role will suit an experienced customer service professional who is looking for a new opportunity in a supportive environment. The company has a very low staff turnover and opportunities here are very few and far between.
Duties will include (but not be limited to):
- General Administration Support for the Service Team
- Liaise with Couriers in the collection / delivery of products
- Update CRM
- Support and interaction with customers via phone and email
- Report writing
- Completing and sending out relevant paperwork
To be considered for this excellent position within a small customer service team, you MUST have worked within a similar role.
You’ll have office based administration and customer service experience. You’ll be IT literate, particularly with Ms Excel, and be able to demonstrate a high degree of accuracy in your work.
You will also have excellent communication skills and have a hard-working approach to your work.
Salary will be £17,000 - £20,000 (DOE) plus a generous package. Slight flexibility is needed on the hours of work. This is a full time role, Mon – Fri.
The Telford site is commutable from Shrewsbury, Newport, Market Drayton, Shifnal, Irondbridge, Brdignorth, Wolverhampton, Perton etc
Alternative job titles will include Customer Service Advisor, Sales Administrator, Admin Assistant, Office Administrator, Customer Service Admin, Customer Support Admin etc