Sales Support Administrator

Telford, Shropshire
£19,000 - £22,000 (DOE) plus Bonus and great package
26 Jan 2019
22 Feb 2019
Job Sector
Customer Service
Contract Type
Full Time

Sales Support Administrator – Contract (12 months) - Telford

We are now recruiting a new Sales Support Administrator with a successful, growing company in Telford to cover a 12-month contract.   

Based within a modern, open plan office, you will be working in a busy sales department, supporting a Senior Account Manager to meet requirements of their customers on a day to day basis.  You will strive to ensure the customer has a positive experience and all processes and procedures are adhered to.

Duties will include (but not be limited to):

  • To raise and send accurate quotations to customers within an acceptable time period
  • Process customer orders correctly
  • Liaise with clients over the phone and by email to provide updates
  • Liaise with internal departments to ensure customers’ requirements are met
  • Acknowledge customer orders within an acceptable time period
  • Report any challenges with the senior account managers
  • Gain additional information from customers and suppliers when required
  • Maintain customer databases
  • Make follow up calls/e-mails as appropriate
  • Support marketing campaigns designed to proactively generate and increase sales, including follow-up contact
  • Prepare sales information and reports as required
  • Continuously improve work procedures and communications
  • Use of data bases and MS Excel for reporting
  • Data cleansing including use of Google/LinkedIn
  • Maintenance of Order Books

To be considered for this fantastic new opportunity, the ideal applicant will have worked in a similar role previously supporting sales and / or in an office based customer service role.  You’ll also be IT literate, able to work under pressure and to tight deadlines, be extremely well organised and have excellent written and verbal communication skills.

If you are tenacious, professional and eager to join a successful, expanding company with genuine promotion opportunities and feel you have the right background for this Sales Support Administrator role, then please send us your CV without delay. You will ideally be available at short notice.

The site is commutable to from most parts of Telford on public transport, though is also accessible with your own transport from Shrewsbury, Wolverhampton, Newport, Shifnal, Market Drayton, Telford etc 

Alternative job titles could include: Sales Admin, Sales Support Admin, Sales Support, Sales Support Co-ordinator, Provisioning Agent, Sales Administrator etc


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