Customer Service Advisor
- Employer
- Tablebook Me Ltd
- Location
- Central Hertford
- Salary
- Starting salary of £17,000 + Benefits
- Closing date
- 6 Mar 2019
View more
- Job Sector
- Customer Service
- Contract Type
- Permanent
- Hours
- Full Time
Job Details
Customer Service Advisor based in Central Hertford offering a starting salary of £17,000 + Benefits + Training
What we offer:
- Starting salary of £17,000
- Full training
- Opportunities for promotion
- Friendly team with offices based in the centre of Hertford
- Within easy walking distance of train stations and bus routes
- No cold calling and minimal complaint handling
The role of Customer Service Advisor:
- Answering calls in an efficient and friendly manner
- Checking availability in the chosen restaurant
- Accurately booking tables, meeting customer and restaurant requirements
- Proposing solutions where chosen requirements are not available
- Sending email booking confirmations
- There are no outbound sales calls and minimal handling of customer complaints
The ideal Customer Service Advisor:
- You will need a proactive nature, a strong work ethic and good literacy skills
- While full training will be provided, some experience in dealing with people is desirable
- A professional telephone manner
- Flexibility to work a variety of planned shift patterns
Working hours:
- Our offices are open between 9am and 9pm, 7 days a week
- Full time, working a 40 hour week on a rota basis between these times
- Rotas are published well in advance so you can plan your free time
- You will need to be available to work some mornings, evenings and weekends
About us:
We are an established one of a kind company based in central Hertford. We manage the table bookings for some of the UK's top restaurants. With a team in excess of 60 and 5 years’ experience under our belt, we are a highly regarded provider of outsourced services within the sector of fine dining.
Our friendly team are trained to offer excellent customer service, helping our clients to keep their restaurants full.
Company
Tablebook.me is an established company with a unique service working with some of the UK's best restaurants.
We are a fun vibrant business with a strong work ethic and extremely high standards. The complete team environment working hard to support each other and our clients everyday.
Our offices are modern and within easy walking distance of train stations and bus routes.
We offer full training and there's good opportunities for promotion too.
If you have excellent customer service skills, good with people and you'd like to work in a vibrant environment, then we'd love to hear from you.
- Website
- https://www.tablebook.me/
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert