Customer Service Administrator

Customer Service Administrator – Permanent – Telford

We are recruiting with a well-known and respected Telford organisation for a new Customer Service Administrator to join them on a permanent basis.  The company are ideally looking for someone available at short notice but are happy to wait for the right person to serve notice in their current role.

Duties will include (but not be limited to):

• Input of data to database
• Provide administrative support to the department
• Liaising with external bodies
• Run and action required reports from database
• Ensure customers enquiries are dealt with accurately and efficiently
• To ensure that the company's operations are conducted in accordance with relevant legislation
• Promote and upsell products and services as outlined in sales promotions and at any suitable opportunity

To be considered for this excellent opportunity in Telford, applicants MUST have previous, office-based Administration or Customer Service experience within a regulated industry.

You’ll be well organised, IT literate and have good communication and customer service skills.

Hours of work are Monday – Friday, 08:30 – 17:00. The role comes with a starting salary of £16500, rising to £17860 after probation. It also comes with a generous holiday and pension as well as opportunities to progress for the right person.

The site is accessible on public transport from most parts of Telford, though it is also accessible from Shrewsbury, Wolverhampton, Shifnal, Ironbridge, Newport and Telford etc

Alternative job titles could include contact centre advisor, contact centre administrator, customer service advisor, customer service administrator, call centre operative, Administrator, Admin Asst, Admin Assistant, CS Admin etc