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Customer Service Manager

Employer
Trouw Nutrition GB
Location
Ashbourne, Derbyshire
Salary
TBC
Closing date
3 Oct 2018

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Job Sector
Manufacturing
Contract Type
Permanent
Hours
Full Time

Nutreco is a global leader in Animal Nutrition and Aquaculture, employing more than 11,000 people in 35 countries. With a proven track record of success, Trouw Nutrition GB , is a Nutreco company in the UK, manufacturing a wide range of animal nutrition products with a turnover of c£100million.

We are currently looking for a Customer Services Manager to manage a small team ensuring a high standard of customer service from order receipt processing to final delivery to the customer. You will be responsible for ensuring sales order processing administration procedures are in place and improved as appropriate.

You will oversee the sales order/administration function to ensure efficient and reliable customer service to all customers and optimisation of the supply chain and will handle customer complaints in an effective and timely manner.

The successful candidate will have experience of working within a customer service role, preferably within manufacturing and of previously managing a small team. You will be computer literate with an excellent telephone manner and be able to work on your own initiative and as part of a team.  You will be able to demonstrate a strong ability to liaise and influence across all internal functions to ensure delivery to the customer.

Applicants with the experience as outlined above should apply in writing, stating current salary and enclosing a curriculum vitae.

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