Business Analyst - Systems

SN14 8HZ, Chippenham
Competitive Salary
06 Dec 2017
03 Jan 2018
Job Sector
Contract Type
Full Time

DEPARTMENT:                       Business Performance

JOB TITLE:                            Business Analyst – Systems

RESPONSIBLE TO:                 Planning and Strategy Manager



The role of Business Analyst – Systems within both The Fine Cheese Co. and Artisan Biscuits is to provide the link between the business and IT for the development and improvement of our systems and solutions. The role will work closely with our IT partners and the rest of the business to resolve issues, oversee enhancements and ensure correct and consistent use of our systems.

Key responsibilities


  • Investigate, model, define and document required business processes
  • Take a leading role in the design of a range of solutions to meet business opportunities
  • Translate business requirements into detailed specification
  • Obtain sign off on requirements from all stakeholders
  • To support our solutions providers in developing realistic solutions to business requirements, taking into account budgets, timescales and costs
  • To prepare requirements, system design and other business analysis documentation in partnership with the business to ensure the solution is fully understood
  • Be responsible for any solution designed, robustly testing and working closely with the wider team to ensure acceptable resolution of defects.
  • To implement change, including training, documentation and communication across both businesses.

Qualifications and experience


  • Good project management skills
  • Excellent analytical skills
  • Have a good working knowledge of Microsoft Office
  • Evidence of involvement with previous projects


  • Tropos and/or ERP experience
  • Gold Vision CRM experience
  • Magento 2 Ecommerce platform experience
  • Process Mapping/improvement
  • Knowledge of Data Security and Data Protection legislation

Personal Qualities

  • Excellent communication skills with the ability to communicate at all levels
  • The ability to work alone on own initiative and with other teams throughout the business
  • Ability to build relationships throughout the business
  • Proactive and energetic
  • Organised with an eye for detail
  • Confident to challenge
  • Flexibility in their approach to work

This document does not contain an exhaustive list of duties/responsibilities and should be read as such. The role will be based at The Fine Cheese Co. but will involve regular travel to Artisan Biscuits in Ashbourne  


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