Administrator Hybrid - West End

• £25,000 - £28,000 per year

The role of Administrator Hybrid:

• Support the Manager in onboarding new clients and maintaining existing client relationships.
• Conduct data input and company research for leads, maintaining records in their CRM tool.
• Attend client meetings, take notes, and follow up with clients.
• Manage the sales pipeline and assist with client approvals and onboarding.
• Liaise with Finance to track new clients through the procurement procedure.
• Process client renewals and follow up on outstanding invoices.
• Maintain filing systems and ensure effective communication with clients.
• Assist in drafting monthly newsletters and other communications.
• Support the delivery of tasks as per client requests.
• Ensure all processes are up to date and documented.
• Provide administrative support for the annual cycle of benchmarking.

Supporting Events:

• Collaborate with the Events specialist and Manager to coordinate event logistics.
• Send invitations and manage dietary requirements for events.
• Assist with content creation and formatting for presentations.
• Support the organisation and coordination of conferences, mixers, and roundtables.
• Contribute to work as Secretariat to their All Party Parliamentary Group.
• Assist with virtual event setup and planning.

Supporting Marketing:

• Work with the Digital Marketing Manager to keep the website up to date.
• Support the creation and review of social media messaging.
• Collaborate with the team to produce infographics and draft social media posts.
• Manage the LinkedIn page and promote membership services.
• Coordinate social media posts and produce visual content.

The ideal Administrator Hybrid:

• Awareness of Diversity and Inclusion, with a passion for the cause.
• Strong time management and prioritisation skills.
• Proactive, passionate, and a team player.
• Excellent written and verbal communication skills.
• Proficiency in PowerPoint and social media platforms.
• Strong interpersonal and customer service skills.
• Willingness to learn and grow with the organisation.
• Ability to multi-task and take accountability.
• Proficient in Microsoft Office suite and CRM tools.
• Flexibility to attend and support events outside regular working hours.