Business Operations Manager

About Us

Helping Hands provides a safe space and practical support to vulnerable people in the local area. We operate a small team, supported by volunteers, providing opportunities and a safe space for those experiencing homelessness, domestic abuse, addiction, isolation, poverty and mental health challenges.

Your New Role

We are now looking for a Business Operations Manager to join our team to manage the operations of the Charity including finance, HR, compliance and fundraising support.

You will work as part of the senior leadership team, working closely with the CEO, to ensure the smooth operational and financial performance of the Charity.

Key Duties and Responsibilities

• Maintenance and development of the operational and financial performance of Helping Hands.
• Support the charity’s business and strategic planning.
• Oversee business and commercial functions.
• Ensuring finance processes, policies and documents are fit for purpose.
• Liaise with key stakeholders regarding budgets and strategic financial decisions.
• Managing financial processes, including reconciliation, bookkeeping, year end reporting and payroll.
• Ensuring the Charity complies with all statutory, professional and legal requirements.
• Line management of key roles within the Charity.
• Ensure any building, vehicles and facilities work and maintenance is completed and within agreed budgets.
• Management of key systems such as Breathe HR, Timetastic and Xero.
• Work with key stakeholders to execute a grant strategy and ensure grants are spent and reported on in a timely manner.
• Supporting with financial insight to help maximise revenue from a variety of potential streams.

Knowledge and Skills required

• Educated to a good standard including Maths and English grade C/4 or above.
• Strong organisational and time management skills
• Ideally working knowledge of Xero or other accounting platforms.
• Proficient in Microsoft Office Suite with strong knowledge of Word and Excel
• Excellent communication and interpersonal skills.
• Attention to detail and accuracy.
• Familiarity with HR software or CRM systems is a plus
• Previous experience in a similar operational role
• Able to delegate and manage competing priorities and meet deadlines
• Good problem solving skills and a can do attitude
• Able to work at pace and have resilience.
• Sympathy and support for Christian ethos of the Charity

If you are interested in this exciting opportunity, please apply and send your up to date CV. If you would like further details, please get in touch.