Customer Service Administrator

Telford, Shropshire
£17,500 per annum
20 Oct 2016
Job Sector
Customer Service
Contract Type
Full Time

Customer Service Administrator – Contract - Telford

ITR Personnel are recruiting on behalf of one of Telford’s best known and fastest growing companies for a new Customer Service Administrator.  Initially on a 12 months contract basis, this is an excellent opportunity to join a busy Customer Service department within a stable and secure organisation.

Duties will include (but not be limited to):

  • Processing orders
  • Liaise with customers and with internal departments throughout the order & delivery process
  • Ensure all KPI’s and SLA’s are met
  • Liaise with suppliers
  • Update CRM
  • Report issues accordingly to management

To be considered for this opportunity, you MUST have a good level of previous, office based Customer Service experience, specifically dealing on a B2B basis. You’ll need to have a good level of IT proficiency as well as being well organised, have excellent communication skills with the ability to communicate to all levels on subjects including some technical information.

The modern office site is based in Telford and so is commutable from Shrewsbury, Shifnal, Bridgnorth, Walsall, Stafford, Wolverhampton, Perton, Newport etc

Alternative job titles would include Customer Service Admin, Provisioning Assistant, Sales Administrator, Customer Service Assistant, Technical Support etc


ITR Personnel

Whether you’re seeking a new permanent position, temporary assignment or contract -you’ll find we provide a professional but friendly, efficient, system driven recruitment service - where we remember that people do matter. Offering a full recruitment service across a variety of sectors; we continuously strive to ensure we give an honest, reliable service.

With a wealth of specialist knowledge in the local recruitment market, ITR Personnel is the latest addition to the ITR Group.

Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within five days please assume that on this occasion your application has not been successful.

ITR Personnel are an employment agency working on behalf of our client. ITR Personnel is an Equal Opportunities Employer. Candidates must be eligible to work in the UK full time without restriction.

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