Customer Service Agent

Time Recruitment Solutions Ltd
£16k - £18500 pa + Office Hours & No Weekends
02 Dec 2016
Job Sector
Customer Service
Contract Type
Full Time
Customer Service Agent
£16,000- £18,500
South Manchester
Office Hours & No Weekends

Our client is a multi-award winning, finance company with a brilliant reputation in their industry. Following a hugely successful 2016, they are looking to push on in 2017, and are looking to recruit a number of Customer Service Agents to join their rapidly expanding business.

Successful Customer Service Agents will benefit from a competitive basic salary of £16,000- £18,500 based on experience plus an annual bonus, work standard office hours and no weekends and receive a brilliant benefits package including:

-Brilliant progression opportunities
-Pension Scheme
-Season Ticket Loans
-Free Gym & Swimming Pool Access
-Life Assurance & Critical Illness Cover
-Company Discounts
-Childcare Vouchers
-Service Awards
-23 Holidays Plus Bank Holidays

The successful Customer Service Agent will be responsible for:
-Spending roughly 70% of their day managing a complex administration case load.
-Spending roughly 30% of their day provide excellent customer service.
-Handling various lending queries.
-Writing clear and concise letters to customers.
-Multi-tasking and prioritising work to meet deadlines.
-Working in line with set procedures and processes.
-Providing expert information on company products and services.
-Working effectively without close supervision.
Experience/skills required:

-Financial services.
-Strong customer service experience.
-An ability to multitask.

This is an amazing opportunity for a customer focused Customer Service Agent to join a reputable, successful, expanding company that rewards its staff and offers a brilliant career path. APPLY NOW to be considered for immediate starts.

Time Recruitment can only respond to candidates that meet the minimum criteria for the role. If you have not received a response from Time Recruitment within 3 working days please assume that in this instance your application has been unsuccessful.

Customer Service Advisor, Customer Service Agent, Customer Service, Inbound, Outbound, Finance, £16,000-£18,500, Pension, Bonuses, South Manchester, Holidays, Benefits.