Customer Services Courier

Recruiter
Recruitment Genius Ltd
Location
London
Salary
£20k pa
Posted
02 Dec 2016
Job Sector
Customer Service
Contract Type
Permanent
Hours
Full Time
An exciting opportunity has arisen for a Customer Services Courier to join a successful reprographics company in central London.

The role

To provide efficient customer services to all their clients. To maintain and develop business relationships between the company and their customers and set the standard for service levels with those customers

The successful candidate will be the first point of contact for clients and therefore excellent communication skills, outgoing personality and smart appearance are a prerequisite.

Duties:
- To make set collections from Customers at regular times on a daily basis.
- To make collections/deliveries as and when required throughout the day.
- Actively manage accounts from a customer service level.
- Maintain regular contact with customers and offer support and advice on their reprographic requirements.
- Liaise with the print room to ensure jobs are completed within the specified timescale.
- Deal with any customer queries regarding print requirements and deadlines.
- Maintain company vehicle ensuring it is clean, presentable and road worthy.
- Advise sales team on new business opportunities.

Essential requirements:
- Valid UK driving licence
- Good local geographical knowledge
- Excellent communication skills
- Honesty & Integrity
- Trusted and approachable
- Team player
- Customer Service experience
- Ability to work unsupervised

Desirable qualities:
- Excellent presentation skills
- Capable of building relationships with customers
- Ability to use initiative
- Excellent time keeping/punctuality
- Flexible
- Clean, smart and presentable appearance.
- Courier experience

NB. A requirement of this role is to pass security clearance.

This is a permanent position in a very well established business, employing over 350 people in over 25 locations throughout the Country.